A leading innovator in sports performance and protection around the globe, Shock Doctor Sports uses cutting edge design and technology to provide better protection to fearless athletes when they need it most.
Following the acquisition of Cutters Gloves, the company realized a 25%+ year-on-year growth in online sales and approximately 2,000 transactions a month. A 28-step process to reconcile credit card statements resulted in a reconciliation process which rapidly became too time consuming.
This process included Shock Doctor receiving bank statements weekly that contained activity from all business groups including online sales. The bank grouped daily credit card transitions from online sales within these statements. In order to reconcile, the statements had to be moved into excel where they parsed out the consumer website credit card transactions.
Void and backorders from online sales were complicating things further which resulted in accounts receivable spending in excess of 16 hours per week on bank reconciliation. With Shock Doctor's 2-person accounts receivable team, this meant taking work home in order to keep up.
Upon implementing Nolan's Advanced Bank Reconciliation Module for Dynamics GP, Shock Doctor Sports measured the following results:
As a data-driven organization, innovator and a technology leader in their industry, Shock Doctor worked with Tribridge to deploy Microsoft Dynamics GP in 2011 to improve financial management. The company quickly found significant returns in efficiency and in the quality of actionable operating data communicated to their leadership team.
Shock Doctor Sports was then recognized by Microsoft® with the 2013 award for Technology Innovation: Small Business Category as part of the Microsoft Dynamics Customer Excellence Awards Program at Convergence 2013 in New Orleans.
While continuing to measure returns on initial investment and innovation in operational technology, Shock Doctor began exploring next steps to enhance technology and improve efficiencies going forward.
In the summer of 2013 Tirbridge, Shock Doctor and Nolan Business Solutions worked together to implement Nolan's Advanced Bank Reconciliation module for Dynamics GP.
In collaboration with Nolan Business Solutions, Shock Doctor worked extensively with ABR's reconcile rules to get to a point where 90% of transactions could be reconciled automatically. With customised reports, Shock Doctor could find unreconciled transactions and automated journal transactions for refunds. ABR's audit trail and historical drillback features enabled Shock Doctor to quickly research transactions and finalize cash reconciliation. The change/transaction required some extra effort, but Shock Doctor has measured significant savings as a result of initiating the project.